![]() I’m not saying right are always being removed but we’ve seen some staff unilaterally remove said rights with tickets on certain media ![]() removal of rights (eg break of journey.). In the same way some badly trained gateline staff will reject valid tickets if a barrier spits them out scanning an e-ticket rather than looking at a paper ticket provides more opportunities for a computer says no scenario particularly in the case of badly trained staff. ![]() there is sometimes a lack of consistency of introduction Click to expand.I can’t speak for others but I am usually the first to embrace new technology but my experience of some areas (rail in this case)
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